Today is Thursday March 28, 2024
ktbb logo


Liberty Utilities Seeks to Suspend Rate Increase

Posted/updated on: September 29, 2016 at 8:17 pm
Print Friendly, PDF & Email


drinking waterTYLER — Liberty Utilities announced Wednesday that the company will seek to suspend a widely disputed rate hike. Liberty Utilities provides wastewater services to nearly 3,800 Smith County residents under the names of Tall Timbers Sewer and Woodmark Sewer. Under the proposed increase, some Tyler customers would see their rates go from $27.75 a month, to just over $96 by next March. Smith County home owners could see an increase ranging from 44% to 75%. Liberty Utilities released a statement: “Liberty Utilities has announced that it will seek to suspend the pending rate application for Liberty Utilities (Woodmark Sewer) Corp. and Liberty Utilities (Tall Timbers Sewer) Corp. until further notice.

We have heard the concerns regarding the rate increase application from our customers in Tyler and surrounding communities. We take our commitment to being a local, responsive and caring utility service provider very seriously and for this reason we will be seeking to suspend the rate filing until we can engage further with our customers, local representatives, regulators and other interested parties.

In response to the feedback already received, Liberty Utilities is committed to enhancing our community outreach plan by holding a series of public town halls. In these sessions, customers can provide their feedback and concerns for Liberty Utilities to take into consideration in determining the next steps regarding future rates and services for our customers in Tyler and surrounding communities.

In addition, the public town halls will serve to provide information for our customers to gain more understanding of the investments Liberty Utilities has made over the past several years. These town halls will be held within the first couple of weeks in October and the details will be posted on our website as well as communicated with local media outlets as venues are finalized.

Liberty Utilities’ philosophy places our customers at the center of everything we do. This approach shapes our organization and how we do business. We are part of the communities we serve and we are committed to being visible and accessible. Our number one commitment is to provide clean, safe, and reliable water and wastewater services to our customers. We look forward to engaging with the community in the coming weeks.

For more information on our outreach program please go to: https://texas.libertyutilities.com/tyler/residential/



News Partner
Advertisement
Advertisement Advertisement

 
Advertisement
Advertisement

© 1999 - 2024 Copyright ATW Media, LLC