TYLER – The Tyler Police Department is alerting businesses to a scam which they say they have not seen before. The caller tells the store employee he is in upper management or loss prevention. They convince an employee to handle a clam, like someone falling in the store. They instruct the employee to send them the stores money by gift card or Western Union. They even keep the employee on the phone and walk them through the process. Tyler police encourage employees to ask for a name and number and tell them that you will return the call once you have looked into the claim. Then , contact your management to verify the information.